City(s): Pointe-Claire, QC


Published: May 16, 2022
Type: Full time
Position to fulfill: 1

****Salary from 24 to 27$/hour depending on experience ****


Job purpose

The Dispatcher plans delivery routes according to delivery deadlines, prepares pick-up plans for order pickers and plans the loading sequence for delivery trucks. He/she prepares the necessary documentation for the different delivery routes and gives specific instructions to the drivers. He/she follows up on the status of deliveries and communicates with the customer service department.

Assigned responsibilities

  • Verify the arrival of new orders in the computerized system;
  • Plan delivery routes according to current orders;
  • Generate the computerized list of items for the order pickers according to the delivery routes;
  • Prepare delivery notes for the drivers with specific instructions for each route;
  • Supervise the loading sequence of the delivery trucks;
  • Monitor delivery times and communicate information to customer service;
  • Provide telephone assistance to delivery drivers on the road;
  • Take charge of customers picking up at the warehouse;

Success factors

  • Technical skills: You are proficient in SAP / EWM software (an asset), proficient in the main office utilities (Word and Excel) and you have 3 to 5 years of experience in a similar position in dispatch;
  • Team player: You are a team player with good interpersonal and communication skills;
  • Stress resistant: You have a strong ability to make decisions quickly in emergency situations and are able to prioritize. You always have a solution to overcome obstacles and unforeseen events;


  • Quebec company of national scope;
  • Opportunity for growth in an expanding company;
  • Work environment stimulated by innovation;
  • Full range of social benefits*;
  • Group RRSP*;
  • Flexible hours and teleworking (depending on the position);
  • Competitive salaries;
  • Sick days*.

*Some conditions apply.

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