Jobs

The Customer Service Specialist will provide support to customers. Do you enjoy talking to customers and providing them with solutions?

We have the challenge for you!

Responsibilities

• Provide exceptional customer service at all times;
• Answer incoming calls from customers to promote the different products offered by the company or propose alternative solutions; 
• Enter all customer orders into the system;
• Follow up on the status of deliveries;
• Assist in the planning of special order deliveries with external transportation companies;
• Perform inventory research within our network and with outside vendors as needed;
• Any other related duties.

Success Factors

• Studies in one of the following fields; customer service or sales;
• Experience in a telephone center is an asset;
• Knowledge of distribution and inventory concepts, preferably in the tire industry (an asset);
• Solution oriented;
• Collaborative and team oriented;
• English language skills and strong written skills;
• Comfortable with technology (working with computers) and good understanding of the Microsoft Office suite.