Coordinator - Sales Operations

City(s): Mississauga, ON


Published: June 27, 2022
Type: Full time
Position to fulfill: 1

The Coordinator - Sales Operations is responsible for supporting the external and internal sales leadership team in the management of sales programs, customer experience (CX) processes and the management of any special projects.

The Coordinator - Sales Operations acts as the primary sales representative with all cross-functional departments to represent the interests of the department and ensure the delivery of all ongoing mandates and projects.

Assigned responsibilities

  • Support sales leadership with the development and monitoring, measurement and reporting of current and future sales programs
  • Support sales leadership and the customer service and field teams with the development and tracking of all ongoing customer satisfaction (CX) projects
  • Support sales leadership with the development and maintenance of bi-annual bookings reports
  • Support sales leadership with sub-distribution programs
  • Validate requirements for promotional programs and discounts with the merchandising and finance team;
  • Develop weekly sales reports aligned with Performance Indicators, including CRM.
  • Perform some analysis of sales data, product mix, and manipulation of dashboards and tools that will benefit the sales team;
  • Participate in competitive intelligence initiatives (pricing, product strategy, customer strategy, etc.);
  • Participate in all strategic sales meetings to support sales management;
  • All other related


Success Factor

  • Academic background: Your B.A.A. as well as a minimum of one year experience in a sales operations or analyst role have provided you with excellent skills and knowledge of the field;
  • Project Management: Autonomous, you are aware of all issues. You know how to listen and seek out information in order to synthesize and transmit it;
  • Analytical skills: You have the ability to establish a diagnosis and identify the probable causes and consequences of a situation. You know how to identify the links between the different elements, which leads you to be able to formulate accurate recommendations;
  • Sense of urgency : You are able to work in a fast-paced environment, and to manage several tasks at the same time (multi-task) short, you are able to manage under pressure;
  • Thoroughness: You are professional and meticulous and pay attention to details, ensuring at all times the quality and accuracy of the information provided;
  • Business acumen: You know how to quickly understand the essence of a company and seize the opportunities that emerge from your analyses. Your business sense allows you to make recommendations that are aligned with the company's objectives and strategies;
  • Computer expertise: You master the tools of the Office suite and are very skilled with Excel;
  • Language skills: Bilingualism an asset



  • Quebec company of national scope;
  • Opportunity for growth in an expanding company;
  • Work environment stimulated by innovation;
  • Full range of social benefits*;
  • Group RRSP*;
  • Flexible hours and teleworking (depending on the position);
  • Competitive salaries;
  • Sick days*.

*Some conditions apply.

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