Technical advisor

City(s): Sainte-Julie, QC

Auto repair shop / Garages

Published: June 19, 2023
Type: Full time
Reference number: 2023-009
Position to fulfill: 1

JOB PURPOSE

The Technical Advisor’s primary responsibilities are to assist with the sale of tires and mechanical services and to offer exceptional after-sales service to the branch’s customers.

 

ASSIGNED RESPONSIBILITIES

  • Greet clients and determine their needs in terms of tires;
  • Provide advice when purchasing tires and complete the sale;
  • Assist the mechanics with the diagnosis of problems with the vehicles;
  • Order parts through the computer system;
  • Ensure the quality of the work carried out by carrying out road tests;
  • During client visits, promote the other services offered by the company;
  • Answer incoming calls related to technical questions regarding tires or inquiries on the advancement of work in progress;
  • Produce an estimate of the work to be carried out on the vehicle;
  • Bill clients according to the vehicle work orders;
  • Execute the cash closing procedures and run daily reports.

 

SUCCESS FACTORS

  • Technical Knowledge: Your 3 years of experience in sales or consulting as well as your important knowledge of the automotive industry give you the necessary assets to take up your duties;
  • Customer service orientation: You have great interpersonal skills and offer exceptional customer service and to put customers at the center of your concerns;
  • Interest in the automobile industry: passionate about this industry, you possess a strong knowledge of mechanical principals and tires;
  • Time Management: You are able to manage deadlines and make thoughtful decisions quickly;
  • Bilingualism: You communicate perfectly in both French and English and can offer sales and consulting services in both languages.

 

Benefits

  • Quebec company of national scope;
  • Opportunity for growth in an expanding company;
  • Work environment stimulated by innovation;
  • Full range of social benefits*;
  • Group RRSP*;
  • Flexible hours and teleworking (depending on the position);
  • Competitive salaries;
  • Sick days*.

*Some conditions apply.

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