Jobs

JOB PURPOSE

The Technical Advisor’s primary responsibilities are to assist with the sale of tires and mechanical services and to offer exceptional after-sales service to the branch’s customers.

ASSIGNED RESPONSIBILITIES

• Greet clients and determine their needs in terms of tires;
• Provide advice when purchasing tires and complete the sale;

• Assist the mechanics with the diagnosis of problems with the vehicles;
• Order parts through the computer system;
• Ensure the quality of the work carried out by carrying out road tests;
• During client visits, promote the other services offered by the company;
• Answer incoming calls related to technical questions regarding tires or inquiries on the advancement of work in progress;
• Produce an estimate of the work to be carried out on the vehicle;
• Bill clients according to the vehicle work orders;
• Execute the cash closing procedures and run daily reports.

SUCCESS FACTORS

• Technical Knowledge: Your 3 years of experience in sales or consulting as well as your important knowledge of the automotive industry give you the necessary assets to take up your duties;
• Customer service orientation: You have great interpersonal skills and offer exceptional customer service and to put customers at the center of your concerns;
• Interest in the automobile industry: passionate about this industry, you possess a strong knowledge of mechanical principals and tires;
• Time Management: You are able to manage deadlines and make thoughtful decisions quickly;
• Bilingualism: You communicate perfectly in both French and English and can offer sales and consulting services in both languages.