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Job Purpose

The Accounts Receivable Technician is responsible for preparing and posting deposits; ensuring all payments are entered accurately and deposited in a timely manner. You will work directly with internal departments and customers to ensure accounts accurately reflect account balances.

Assigned responsibilities

• Post customer payments by recording cash, cheques, EFT, direct deposit and credit card transactions;
• Work with customer to obtain any corresponding information relating to payments on account;
• Provide payment instructions and processing for customers;
• Post revenues by verifying and entering transactions from deposits;
• Verify validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers;
• Resolve valid or authorized deductions by entering adjusting entries;
• Resolve invalid or unauthorized deductions by following pending deductions procedures;
• Provide support to customers regarding account activity and reconciliations;
• Protect organization's value by keeping information confidential;
• Accomplish accounting and organization mission by completing related tasks as needed
• Ad hoc projects as needed.

Success factors

• Post-secondary education in a Business-related field;
• 2 years of experience in an intermediate accounts receivable role is an asset;

• Willingness to go the extra mile for customers, employees, and suppliers;
• Friendly, positive attitude and strong work ethic;
• Ability to effectively communicate with various functions and organization levels in a dynamic environment;
• Work autonomously with large volumes and have superior attention to detail while meeting deadlines;
• Extremely organized with exceptional prioritizing skills;
• Extremely good at multi-tasking, strong analytical skills and dynamic;
• Intermediate knowledge of Microsoft Excel, Word, Outlook and Access.