Internal sales support agent

City(s): Montreal, Québec

Inside Sales/Customer Service

Published: January 24, 2022
Type: Full time
Position to fulfill: 1

Responsibilities

  • Provide exceptional customer service at all times;
  • Answer incoming calls from customers to promote the various products offered by the company or suggest alternatives;
  • Enter all customer orders into the system;
  • Follow up on the status of deliveries;
  • Assist in the planning of special order deliveries with external transportation companies;
  • Perform inventory research within our network and with outside vendors as needed;
  • Any other related duties.

Success Factors

  • Minimum 2 years of relevant customer service or sales experience (phone center experience is an asset);
  • Knowledge of distribution and inventory concepts, preferably in the tire industry (an asset);
  • Solution oriented;
  • Collaborative and team oriented;
  • Fluency in English and strong written skills;
  • Comfortable with technology (working with computers) and good understanding of the Microsoft Office suite.

 

Benefits

  • Quebec company of national scope;
  • Opportunity for growth in an expanding company;
  • Work environment stimulated by innovation;
  • Full range of social benefits*;
  • Group RRSP*;
  • Flexible hours and teleworking (depending on the position);
  • Competitive salaries;
  • Sick days*.

*Some conditions apply.

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